OKTK Privacy Policy — Your Data, Your Rights

1 Who We Are

OKTK is an online sports betting and casino platform operating at oktk.onl. When this Privacy Policy refers to "OKTK", "we", "us", or "our", it means the OKTK platform and the team responsible for operating it.

OKTK acts as the data controller for all personal information collected through the platform. This means OKTK determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions or concerns about how OKTK handles your personal data, you can reach us at any time via [email protected]. We aim to respond to all privacy-related enquiries within five business days.

2 Data We Collect

OKTK collects personal data from you in several ways — directly when you register or use the platform, and automatically through your device and browser. Here is a breakdown of the categories of data OKTK collects:

OKTK does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming purposes and with your explicit consent.

3 How OKTK Uses Your Data

OKTK uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your OKTK account, including verifying your identity and processing login requests.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial activity on your OKTK account.
• Platform Operation: To deliver the betting and gaming services you use on OKTK, including settling bets, crediting winnings, and managing your rewards balance.
• Legal Compliance: To meet OKTK's obligations under applicable anti-money laundering, know-your-customer, and responsible gaming regulations.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account abuse, and other prohibited conduct on the OKTK platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the OKTK support team.
• Platform Improvement: To analyse usage patterns and improve the features, performance, and user experience of the OKTK platform over time.
• Responsible Gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, so that OKTK can offer appropriate support and tools.

OKTK will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4 Legal Basis for Processing

OKTK processes your personal data on the following legal bases:

• Contract Performance: Processing that is necessary to provide the OKTK service you have signed up for, including account management, bet settlement, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering checks and age verification requirements.
• Legitimate Interests: Processing carried out for OKTK's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights.
• Consent: Where OKTK relies on your consent to process data — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting support.

5 Data Sharing

OKTK does not sell your personal data to any third party. However, OKTK may share your data with the following categories of recipients where necessary:

• Payment Processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are regulated financial service providers.
• Identity Verification Providers: OKTK may use third-party KYC services to verify your identity. These providers receive only the data necessary to complete the verification process.
• IT and Security Providers: Companies that provide hosting, cybersecurity, and technical infrastructure services to OKTK may have access to personal data as part of their service delivery. All such providers are bound by strict data processing agreements.
• Regulatory and Law Enforcement Authorities: OKTK may be required to disclose personal data to government bodies, regulators, or law enforcement agencies where required by law or in response to a valid legal request.
• Fraud Prevention Agencies: Where OKTK suspects fraudulent activity, relevant data may be shared with fraud prevention organisations to protect the platform and its players.

All third parties with whom OKTK shares personal data are required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection laws. OKTK does not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

OKTK uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. A cookie is a small text file stored on your device when you visit OKTK.

OKTK uses the following types of cookies:

• Essential Cookies: Required for the OKTK platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to personalise your OKTK experience.
• Analytics Cookies: Help OKTK understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised where possible.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the OKTK platform. Clearing your cookies will log you out of your OKTK account.

7 Data Retention

OKTK retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your OKTK account and for a period of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction Records: Financial transaction data is retained for a minimum of five years to comply with anti-money laundering regulations.
• KYC Documents: Identity verification documents are retained for five years after the end of the business relationship, as required by applicable regulations.
• Support Communications: Records of support interactions are retained for two years to assist with dispute resolution and service improvement.
• Usage and Analytics Data: Anonymised usage data may be retained indefinitely for platform improvement purposes. Data that can identify you personally is deleted or anonymised after 24 months of account inactivity.

When your data is no longer required, OKTK will securely delete or anonymise it in accordance with our internal data disposal procedures.

8 Data Security

OKTK takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and OKTK's servers.
• Encrypted storage of sensitive data including passwords and financial information.
• Strict access controls ensuring that only authorised OKTK personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the OKTK platform.
• Two-factor authentication options available to all OKTK account holders.
• Continuous monitoring for suspicious activity and potential security threats.

While OKTK takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password for your OKTK account and never share your login credentials with anyone.

9 Your Privacy Rights

As an OKTK player, you have the following rights in relation to your personal data. To exercise any of these rights, contact OKTK at [email protected]. We will respond within 30 days of receiving your request.

• Right of Access: You can request a copy of all personal data OKTK holds about you, along with information about how it is being used.
• Right to Rectification: If any of your personal data held by OKTK is inaccurate or incomplete, you have the right to have it corrected.
• Right to Erasure: In certain circumstances, you can request that OKTK delete your personal data. Note that some data must be retained to comply with legal obligations and cannot be deleted on request.
• Right to Restriction: You can ask OKTK to restrict the processing of your data in certain situations, for example while a dispute about its accuracy is being resolved.
• Right to Data Portability: You can request that OKTK provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.
• Right to Object: You can object to OKTK processing your data on the basis of legitimate interests. OKTK will stop processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

OKTK will not charge a fee for handling privacy rights requests unless the request is clearly unfounded or excessive. In such cases, OKTK may charge a reasonable administrative fee or decline to act on the request.

10 Minors and Under-18s

OKTK is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the OKTK platform in any way.

If OKTK becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on OKTK, please contact us at [email protected] so we can investigate and act promptly.

OKTK uses age verification checks during the registration process and may request additional proof of age at any time. These checks are in place to protect minors and to comply with applicable regulations.

11 Changes to This Privacy Policy

OKTK may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how OKTK processes your personal data, we will notify registered players via the email address on their OKTK account before the changes take effect. Continued use of the OKTK platform after the effective date of any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way OKTK handles your personal data, please get in touch with us. Our support team is available around the clock and will do their best to help.

• Email: [email protected]
• Platform: oktk.onl

For privacy rights requests specifically — such as data access, correction, or deletion requests — please email us with the subject line "Privacy Request" and include your registered OKTK username and mobile number so we can locate your account quickly. We aim to acknowledge all privacy requests within two business days and resolve them within 30 days.

If you are not satisfied with OKTK's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.